Have you had an accident? Don't know what to do or who to call?
If you wish to make a non-motoring claim, then call 0800 977 6037 as usual and we will help you, otherwise, all motoring incidents will be dealt with by our Coversure Claimsline Service.
When you come to making a claim is the time when you really find out the value of your policy and the service and support on offer. Our dedicated 24/7 Coversure Claimsline service will help you every step of the way with your claim ensuring the process is as painless as possible.
Coversure Insurance Services is dedicated to ensuring that our Clients receive the best possible service not just in terms of insurance products and premiums but in any area where we are your agent. One of the most important services we want to put at your fingertips is a first class, responsive and experienced claims department and uninsured loss recovery service manned by staff who understand what you need when you have had an accident.
If your motor vehicle is damaged as a result of any type of accident, theft, fire or even just a smashed windscreen, simply telephone 0333 323 0966 and Coversure Claimsline will quickly check all your policy details and then take you through the steps that will follow.
If you have Comprehensive cover, we will arrange for the nearest approved repairer to contact you and get repairs organised including wherever possible a replacement motor vehicle. We will manage your claim ensuring that you are confident that all aspects of the repairs have been handled correctly. We will also work on your behalf, assisting and guiding you through all the other paperwork and things that happen following an accident.
If you have a fire claim or if your motor vehicle is stolen, we will arrange to report it to your insurer and, if it is covered under your policy, have it recovered and then work on your behalf to get you the best possible settlement. We will take you through how to notify the Police, advise you on what is needed to establish the value and negotiate with your insurers whilst keeping you fully advised of what is going on.
If the accident was somebody else's fault, we will take care of recovering your out of pocket expenses and uninsured losses from the person responsible. Our experienced staff will tell you what you can and cannot claim for, and then pursue the claim on your behalf including issuing legal proceedings if we can't get your losses back. If you are injured in an accident, we will help to get the damages you are entitled to.